Testimonials

We believe our Testimonials page speaks for itself with comments from our satisfied customers.

“I have worked with Audrey Dixon and Exceptional Transcription & Business Solutions, Inc. for 7 years. As a clinician, qualitative researcher and academician, I cannot express how invaluable it is to work with an organization that is as professional, detailed and meticulous in maintaining the integrity of the research as I am. Exceptional Transcription & Business Solutions, Inc. has been the only company I rely on to handle my transcription jobs, and I would recommend them to anyone in the field.” David J. Malebranche, MD, MPH, Assistant Professor, Emory University Division of General Medicine

To Whom It May Concern: I have used the transcription services of Exceptional Transcription on many occasions in my role as an Expert Witness in medical malpractice cases. They are 100% reliable and trustworthy, the need for which is essential in my work. She is very pleasant and highly competent. I recommend Audrey and her services to everyone requiring same. She is a real pro!! Alan Markowitz, MHA, Ph.D., FACHE

“We have used the services of Audrey Dixon and Exceptional Transcription & Business Solutions for more than seven years and have always been extremely happy with the timeliness and accuracy of the finished product. Audrey is professional, easy to work with and is dedicated to satisfying the needs of her clients. There was once a situation where Audrey accepted and completed a request from our company while she was on vacation; that’s going above and beyond the normal level of customer service.”
John Hewitt,Chief Operating Officer, ACE III Communications, Inc., Publishers of The Champion and The Champion Free Press

“Exceptional Transcription & Business Solutions, Inc. is a first-rate enterprise! They provided me with quality transcription on a HIV prevention research study with African American men in Philadelphia, PA. They transcribed both interviews and focus groups, and were able to grasp the regional and cultural nuances of how our participants spoke. Moreover, it was easy and convenient to upload the digital files to Exceptional’s secure website and to get our transcripts back in a timely fashion. I highly recommend Exceptional Transcription for all of your transcription needs.”
Lisa Bowleg, Ph.D., Associate Professor, Department of Community Health and Prevention, Drexel University School of Public Health

I am a doctor and Exceptional Transcription & Business Solutions has been processing my dictation for the past 25 years and I am looking forward to the next 25 years with Audrey and her company. In all those years I have never been disappointed. I have been solicited by many other companies over those years but Audrey’s service and professionalism has kept me from straying. Thanks Audrey very much for your strong work ethic, honesty and professionalism over the years!
Dr. Buz Willis, Loganville, GA

Since 1998, Exceptional Transcription & Business Solutions, Inc. many talents supported success in my insurance and investment business. Their reliability and accuracy with numbers counted when we were dealing with financial matters. They were dedicated to keeping promises and delivering on deadlines. Exceptional’s work kept me credible with clients.
Josh Batchelder, CLU, ChFC, AB

Beginning 2001, Audrey’s word processing skills enabled me to publish four non-fiction works. Her enthusiasm, humor, creativity, and good sense speeded the process of writing and editing manuscripts. Audrey’s feedback about my words brought out my author’s voice; and, we had much fun and laughter as we waded through numerous tasks preparing manuscripts for my publishers. Audrey’s artistic talent helped me create many quality advertising and public relations pieces.
Josh Batchelder, Author

I am been extremely pleased with the work provided by Exceptional Transcription & Business Solutions. I used Exceptional several times to transcribe interviews for scholarly research. Exceptional’s work was of such consistent high quality that I do not consider any other agency to complete my transcriptions.
Rosetta E. Ross, Ph.D., Associate Professor of Religious Studies, Department of Philosophy and Religious Studies, Spelman College

“I have worked with Exceptional Transcription, (formerly Dixon Word Processing) for several years. They have exceeded expectations every time. Audrey continually provides excellent transcription and in a timely manner. Those occasions when I need even quicker turn-around, she is always willing to help meet my deadlines. In addition, she demonstrates sensitivity to the confidential nature of my work and provides ways to ensure confidentiality is maintained. I would highly recommend Exceptional Transcription!”
CHRISTINE MCGINNIS, PSY.D., LLC, Clinical Psychologist, Roswell, GA

“I would like to recommend Exceptional Transcription and Business Solutions and Audrey Dixon, President. For over five years my psychological evaluations have been transcribed and e-mailed to us. Confidentiality, timeliness, and accuracy are extremely important. We have been extremely fortunate to have Audrey working with us. She consistently meets and goes beyond our expectations. We feel very fortunate to work with her.” Thomas D. Earles, Ph.D., Licensed Psychologist, Decatur, GA